“Roofing is indeed a team sport, then few — if any — commercial roofing contractors around the United States embrace the philosophy quite like the team at KPost Roofing & Waterproofing in Dallas. It starts with President Steve Little, who prefers the title of head coach, and it trickles down through the company’s organizational structure, which he prefers to describe in football terms.
“We’re made of three separate units: the offense, which is our sales team; the defense, which is our field leadership and crew; and the special teams, which is our administration,” Little described. “We built the company up like a football team because we knew that if we operated like a football team, that within that team we could train, manage and excel in our skillsets.”
The process, which evolved since CEO Keith Post, Little and CFO Jayne Williams set out to mold their own company in one of the most robust construction markets in the country in 2003, is working. KPost’s 430 employees tallied a company-record $63 million in revenue last year, an increase of roughly 30 percent from the previous year and good for 19th on RC’s Top 100 list for 2017.”